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Request FARIVO account deletion

You can request deletion of your FARIVO account and its associated data here, even if you have uninstalled the app. This request is for your FARIVO account; it does not delete the Google account you used to sign in.

How to request deletion

  1. Email farivoap@gmail.com from the email address connected to your FARIVO account. Use the subject “FARIVO account deletion request.”
  2. If you cannot access that email address, tell us in your message. We will explain another way to verify that the account is yours.
  3. We will verify your request, process deletion, and confirm completion by email within 30 calendar days after receiving your request, including account verification. We will never ask you to send us your password.

Email a deletion request

Delete specific data and keep your account

You can also ask us to delete selected saved trips, uploaded photos, community posts, or profile information without closing your FARIVO account. Email farivoap@gmail.com from your account email address and describe the data you want removed. Include a trip name, post title, or date where useful; do not send your password or copies of sensitive travel documents. We verify and complete these requests within the same 30-calendar-day timeframe. We will explain any information needed to keep your account working before changing it.

Data included

Account deletion covers the FARIVO profile and associated saved trips, itineraries, preferences, collections, shared-trip records, and community posts and photos linked to that account. We also request deletion from service providers that process this data for FARIVO where applicable. Information you shared with another traveler may remain in their own copy of a trip.

Data we may retain

After deletion, we retain only records that applicable law requires us to keep, such as legally mandated tax or transaction records. We keep those records only for the period required by that law, then delete them. We will identify any retained records and the applicable period when we respond to your request. See our Privacy Policy for more information.

If you have an active subscription, cancel it separately through the provider where you purchased it. Deleting a FARIVO account does not automatically cancel a subscription.